What They Say About Us…
Caremark is a national care franchise operating across a multitude of local authority areas. Our East Riding franchise is the largest domiciliary care provider in the region.
We engaged Lucus Elliott from Encompass Consultancy to support the organisation in ensuring we retained our largest contract: a domiciliary care framework with East Riding of Yorkshire Council. It was absolutely essential for us to retain this contract as it represents the majority of our turnover, and would be a crushing blow if we lost it.
We have worked with Lucus in the past, and were fully confident he would support is in being successful in our bid. He provided pre-bid support, helping to get our policies up to standard; pricing advice and guidance, ensuring our bid was competitive; and provided a 360-degree bid review.
The outcome of this was that our tender was successful in all seven lot areas. The resulting contract will allow our organisation to continue to thrive in the region.
In the future we intend to use Lucus’ services again to submit a similar bid to Hull City Council, and have recommended him to two of our other franchises.