Plans for the future
In the next three years…
Encompass plans on increasing its
- Customer satisfaction rates to 96%
- Overall timely achievement rate to 85%
- Overall learner achievement rate to 82%
- Learner retention rates to 84%
- Employee satisfaction to 96%
We also plan on gaining new members of staff, renewing our accreditations, and adding extra products and services to our rapidly expanding collection; with this, we hope to increase our annual turnover and net profit margin, and build a strong, sustainable business for our employees and customers.
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